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Insurance Business Canada Awards 2019


Since its inception in 2016, the Insurance Business Canada Awards has become the biggest independent awards event for the Canadian insurance industry. 22 award categories are designed to recognize outstanding individuals and organizations — such as brokers, insurers, underwriters, MGAs and risk managers — and to showcase their achievements over the past 12 months. The Insurance Business Awards continues to inspire an industry fostered on leadership, service, innovation, support and principle, all of which have continuously driven the industry forward.

Finalists will be featured in Insurance Business magazine and online, as well as selected media outlets. Winners will be revealed live at the black-tie gala on November 28, 2019 in The Liberty Grand Toronto. Over 500 industry professionals attended last year's gala hosted by TV personality Jessi Cruickshank.

The Insurance Business Canada Awards is presented by Insurance Business, the top insurance industry resource covering the need-to-know developments of the day from government regulatory bodies, platforms, underwriters and insurance firms.

Nomination closes on 20 August 2019


Description

This award recognizes the individual BDM within the insurance space who is pushing the envelope in business development, client service and education, and has demonstrated commitment to brokers and developing knowledge of markets.

 

Criteria

  • YoY growth in revenue contributions and book of business
  • Client service and strategy to relationship management and new business development
  • Demonstrated success in creating opportunities for growth and providing ideas and support to one's organization
  • Demonstrated commitment to brokers through education, updates, research, etc.
  • Relevant achievements over the past 12 months (inc. accolades, courses/certifications completed, speaking engagements, active efforts to raise awareness, press features, etc.)

Description

This award goes to the CEO that has demonstrated exceptional leadership over the last 12 months, bringing their organization to a new level of growth and success and stimulating the insurance industry. Finalists will be invited to provide supporting documentation for submission to the WPA judging panel.

 

Critieria:

  • must be a CEO/President/equivalent of a big brokerage/insurer/MGA
  • demonstration of vision, leadership and engagement of workforce
  • corporate growth, achievements, recognition, performance and positive financial results reflective of leadership
  • commitment to corporate values (e.g. values, innovation, customer care, knowledge and education)
  • commitment to the insurance industry
  • industry reputation

Description

This award is given to the organization that has best harnessed technology and digital solutions to improve their business, aid their staff, and leverage overall client experience over the past 12 months. This category looks at the organization’s use of technology and digital platform/solution/resource/software/s such as (but not limited to) CRM, digital marketing, mobile technology, electronic document management, connectivity platforms, and collaboration tools. Insurtech service/solution providers are not eligible nominees in this category as this is a category for organizations utilizing the service/solution/tool/s.

 

Criteria:

  • overall use of digital platforms and technology solutions over the past 12 months, demonstrating positive outcomes
  • clear narrative demonstrating the needs identification process for implementation of the technology
  • alignment of the use of the technology with the organization’s broader goals
  • innovation in the types of technology used
  • efficiencies and cost-savings gained from use of technology
  • evidence of return on investment and impact on staff engagement and performance

 

Description

This award recognizes an organization's commitment to building a workplace that recognizes excellence and supports career growth for all. This award recognizes the organization that has won the reputation to be called an employer of choice within the insurance industry.

 

Criteria

  • Must have >50 employees in Canada
  • Employee value proposition (e.g. business development support, marketing support, education, training, philanthropy)
  • Workplace brand and culture
  • Approach to employee recruitment, retention, talent management, learning & development, mitigating employer-related risks, managing changes within the business (i.e. digitalization, customer expectations, compliance)
  • Industry reputation

Description

Award of excellence presented to the outstanding life and health insurance company in Canada providing top-tier life and health insurance products to consumers and businesses with an exemplary level of client service.

 

Criteria

  • Must be an insurer in Canada offering life and health insurance, critical illness and/or disability products
  • Value proposition to clients and business partners and how this has reflected in financial and business success
  • Approach to client service
  • Commitment to product offerings, knowledge and education
  • Relevant accolades and standout achievements over the past 12 months

Description

Award of excellence for the MGA that offers superb service to brokers and is consistently proactive in educating brokers on products, while maintaining in-depth knowledge of financial markets and the competitive landscape of all product offerings.

 

Criteria

  • Must be an MGA in Canada
  • Value proposition to clients and business partners and how this has reflected in financial and business success
  • Approach to underwriting responsiveness/turnaround time, premium pricing, range of products, customer service and claims support, technical expertise and product knowledge
  • Client testimonials
  • Relevant accolades and standout achievements over the past year

Description

This award recognises the best brokerage operation with more than 100 staff (or full-time equivalents) in Canada. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Canada.

 

Criteria

  • YoY growth in # of clients, staff numbers, and business success
  • Level of support provided to brokers
  • Approach to client service and retention
  • Commitment to product knowledge, product offerings and education to business partners
  • Relevant accolades and achievements over the past year

Description

This award of excellence recognizes the standout property and casualty insurance broker of the year. This accolade goes to the individual who has best exceled at pushing the envelope with innovation and growth, garnering industry’s attention including the respect of peers. This broker demonstrates commitment to clients, portrays exemplary customer service skills and manages to build and cement long-term business relationships.

 

Criteria

  • YoY growth in clients, policies written, new business
  • Overall approach to business development, client service, client education and relationship management reflecting business success
  • Use of technology, marketing/branding, and innovation in business strategy
  • Relevant achievements over the past 12 months (inc. accolades, courses/certifications completed, speaking engagements, active efforts to raise education, press features, etc.)

Description

This award recognizes the organization whose outstanding contribution of time, leadership and financial support over a sustained period of time, beyond normal expectations, has made significant impacts in the receiving causes or communities.

 

Criteria

  • Open to any organization within the insurance space
  • Major philanthropy and community service programs or initiatives over the last 12 months
  • Impact on local, national or international causes or communities
  • Contribution in $ and/or time figures
  • Overall commitment to philanthropy and community service
  • Testimonials from beneficiaries or partners

Description

Award of excellence recognizing the most outstanding property and casualty insurance company in Canada providing top-tier property and casualty insurance products to consumers and businesses with an exemplary level of client service.

 

Criteria

  • Must be an insurer in Canada focused on risks that result in loss to property and possessions
  • Value proposition to clients and business partners and how this has reflected in financial and business success
  • Approach to client service
  • Commitment to product offerings, knowledge and education
  • Relevant accolades and standout achievements over the past 12 months

Description

 

This award recognizes the best brokerage in the Canada. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Canada. 

When judging this category, the following criteria will be considered from an overall business perspective:

 

Criteria

 

 

  • More than 50% of revenue must be derived from commercial
  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

 

Description

 

This award of excellence recognizes the standout life and health insurance advisor of the year. This accolade goes to the individual who has best exceled at pushing the envelope with exemplary service, commitment to clients, innovation and growth.

 

Criteria

  • Must be a life and health insurance advisor in Canada
  • YoY growth in # of clients, business written, revenue contributions
  • Overall approach to business development, client service, client education and relationship management reflecting business success
  • Relevant achievements over the past 12 months (inc. accolades, courses/certifications completed, speaking engagements, active efforts to raise education, press features, etc.)

Description

 

This is the highest honour at the Insurance Business Canada Awards. This award recognizes and celebrates a leading figure who has contributed much to the advancement of the insurance industry in Canada. Though there are no defined parameters, this award will acknowledge someone with an established history and reputation of distinguished service to the insurance profession and who has exhibited leadership and provided inspiration to others in the sector and own workplace, whilst putting the interests of the industry at the top of their priorities throughout their career.

There are no finalists for this category. Nominations will be evaluated by the shortlisting team. The recipient of this award will be contacted 3-4 weeks before the awards event and will be revealed at the Insurance Business Canada Awards gala.

 

Description

Award of excellence for the outstanding advertising campaign from the last 12 months. This award recognizes the outstanding individual campaign directed to brokers and/or advice professionals in terms of its effectiveness, reach and creativity.

 

Criteria

  • Must be an advertising campaign directed to insurance brokers and/or advice professionals
  • Must have run during/within the last 12 months
  • Strategy and marketing mix
  • Success and value added relative to advertising spend
  • Timeliness and relevance to the insurance industry

 

 

Description

This award recognizes the service provider that adds the most value to the business of insurance professionals, allows insurance professionals to maximize their business and help clients achieve their goals. Eligible service providers include but are not limited to CRM, website development, software and technology, legal, compliance, training and education catered to insurance professionals.

 

Criteria

  • Must be a service provider for insurance professionals
  • Unique value proposition and major strengths reflecting in client success
  • Industry's need for the service
  • Approach to client service and retention
  • Overall commitment to the insurance industry

 

The winner of this category will be determined by the judging panel and results of an online poll via Insurance Business online.

Description

This award recognizes excellence and stand-out performance within risk management and will be presented to the individual risk manager or the risk management team that has excelled at protecting the assets of their company or the company they consult for, by identifying exposures that may result in accidents or losses.

 

Criteria

  • Open to any individual risk manager OR risk management team
  • Demonstrated success in protecting the assets of their company or their clients’ company; actively recommends and implements innovations to minimize costs and losses; provides exemplary service and is a team player
  • Inspires their team and offers creative thinking to the risk management community as a whole

Description

This award of excellence recognizes the outstanding young insurance broker in the insurance industry who has shown the highest potential for greater leadership and has exceled at pushing the envelope with innovation and growth, garnering industry’s attention and the respect of peers.

 

Criteria

  • Open to any insurance broker under 40 as of January 1, 2019
  • YoY growth in # of clients, policies written, new business
  • Overall approach to business development, client service, client education, and relationship management reflecting business success
  • Use of technology, marketing/branding and innovation in business strategy
  • Relevant achievements over the past 12 months (inc. accolades, courses/certifications completed, speaking engagements, active efforts to raise education, press features, etc.)

Description

This award of excellence goes to the outstanding female trailblazer in the insurance industry whose astounding personal and professional achievements have earned them a place among the industry’s best.

 

Criteria

  • Professional accomplishments in the last five years (business initiatives in which the nominee played a critical role, new business brought to the company, innovative ideas, etc.)
  • Demonstrate promotion, influence and championing of women within the Insurance industry
  • Leadership of professional associations
  • Other relevant accolades and accomplishments (charitable work, accomplishments outside the industry, etc.)

 

Description

This award recognizes the best brokerage in the Canada. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Canada.

When judging this category, the following criteria will be considered from an overall business perspective:

 

Criteria

  • Number of staff (including all brokers writing business, license holders, authorised representatives and support staff) is fewer than 10
  • More than 50% of revenue must be derived from commercial
  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

 

Description

This award acknowledges insurances companies, offices and independent adjusting firms with a proven track record of providing their clients with superior support. Whether it is providing best-in-class assistance or reducing turnaround times, customer support is essential for client satisfaction. This award recognizes the industry player that has mastered that service and is number one on all fronts.

 

Criteria

  • Open to any insurances companies, offices and independent adjustment firms
  • Finalists will be asked to provide details on how they go the extra mile to provide excellent claims service
  • Criteria for judges include: interpersonal communication strategies, telephone and face-to-face service
  • Demonstrated success in client retention, growth and overall business development

Description

This award recognizes the individual underwriter whose expertise and outstanding service to brokers helps ensure proper coverage is placed efficiently and effectively

 

Criteria:

  • Business achievements, including but not limited to service levels, turnaround times and overall customer service
  • Excellence in risk assessment and risk knowledge
  • Effective application of policy wording, coverage and risk analysis